Government of India has launched a registration module for Indian students studying abroad. With this new registration, data of Indian students can be reached in case of emergency. External Affairs Minister Sushma Swaraj announced this enrollment for Indian students overseas on MADAD portal.

The portal helps the government to track the number of students going abroad and to reach them quickly when an absence of data and if needed in an emergency. Until now, the Indian government does not have any information on record about the Indian students studying abroad.

It is found that there is no following way to help them if any problems encountered or any grievances which needed to be redressed. MADAD, which means help, can be described as a Consular Grievances Monitoring System by which the government can help the students when needed.

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The MADAD website has been since 2015 February, and it can also be used as a platform to approach government regarding court cases, domestic help, compensation, repatriation, salary dues, cases of arrest, etc. However, maximum priority will be credited to the cases related to bringing back the citizens remains of any nation. The portal confirms that the MADAD cannot be used for passport queries, visa, emergency travel documents or attestation of records.

“The portal seeks to significantly reform the linear process adopted to post grievances from the originator of the grievance to the concerned Embassy or Consulate of India abroad and cut down the time required for grievances to be sent from Delhi to our Missions abroad and to get them to take necessary action.” Says Sushma Swaraj, Minister of External Affairs.

Processing Steps for registering in MADAD portal:

  • Click on the New Student Registration (For Student) and Grievant Registration (For Grievance) and fill required details.
  • Click on Activation link sent via email (or One Time Password sent in SMS to Indian Mobile Holders) to activate the account.
  • Log in to Consular Services Management System (MADAD).

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If you are a Grievant - Log and Track your grievance against consular services rendered through Indian Missions/Posts abroad:-

  • Click on Register Grievance to fill details of your Grievance.
  • Click on Track Grievance Status to track progress on resolution of your Grievance

If you are a Student - Create your profile in MADAD if you are planning to go (or already staying) abroad for studies:-

  • Click on Manage Profile to add/update your details
  • Click on Manage Course Details to add/update the course/institute details.

Here we provide you the link of MADAD portal