After being slapped with huge penalties by TRAI for violating customer verification norms, the telecom companies have taken the KYC formalities seriously.Recently a notification was released by DoT( Department of Telecommunication) for rolling out instant Aadhaar based e-KYC (Know Your Customer) verification for mobile connections.
Following this notification, major telecom companies like Airtel and Vodafone have launched e- KYC services at their stores to help their customers to activate new SIMs instantly with Aadhaar number verification.
Airtel has launched e-KYC service at Delhi NCR, while Vodafone is planning to introduce the facility across India from August 24.
“Customers walking in for a new connection at our stores will walk out talking in just a few minutes. We had partnered with the Department of Telecom (DoT) to pilot the Aadhaar based e-KYC solution and tested it successfully in two circles,” Vodafone India Director Sandeep Kataria said.
Effective Wednesday, August 24, we are rolling it out across the country,” he added.Airtel spokesperson said the facility launched currently at National capital region will be available at all company-operated stores in few days.
Customers preferring verification using e-KYC need to mention their Aadhar number and provide their finger print. This will be enough to activate either pre-paid or post-paid SIM cards.
This process will reduce the time taken for SIM verification which is long for a document-based process. The e-verification process provides instant verification which will be completed in minutes.
KYC verification for SIM cards has been made mandatory to curb terrorist and kidnapping activities. Recently TRAI has imposed fine of 300.34 Cr and 285.62Cr on Airtel and Vodafone for violating the KYC