The most trending app WhatsApp has launched WhatsApp Business app to provide convenience for businesses to communicate with customers. This app is more efficient for professional use.
WhatsApp Business has been launched in Indonesia, Italy, Mexico, U.K, and the U.S. It will be available to the Indian users shortly. Users can download the app from Google Play Store.
A Whatsapp representative stated – “The new app will make it easier for companies to connect with customers, and more convenient for our 1.3 billion users to chat with businesses that matter to them.”
Along with the features in WhatsApp Messenger, Whatsapp Business app has some special features like:
- It has a feature to create a business profile where the user can provide valuable information about his business like location, website, contact information and email addresses.
- It provides business messaging tools through which the user can notify their customers that he is not available at the moment. With this tool, the user can provide a quick reply to frequently asked questions.
Both Whatsapp Messenger and Whatsapp Business app can be installed on the same phone if the user has a separate number for business and personal use.
Like WhatsApp Messenger, WhatsApp Business users will also have control over the messages they send or receive. They have the ability to block or report spam for any number or business.
WhatsApp Business app has all the features of WhatsApp Messenger like calls, messaging, group chat, sharing multiple photos, videos or file.
According to WhatsApp sources, it is the most commonly used app to communicate with customers and improve their business. Whatsapp Web is about to launch WhatsApp Business app for desktops.
In India, 70-80 percent business people think that the app is helpful to communicate with their customers. The Indian team of WhatsApp has confirmed the launch of WhatsApp Business app in the next week. Ultimately, the app is more suitable for small as well as large businesses.