Before forgetting the Samsung Galaxy Note 7, now Samsung Washing Machines are in the news for its explosion. It seems like, for Samsung, the Galaxy Note 7 might be the device which has not only degrade the Korean maker but make a lot of issues for the company. Now, keeping this aside, another product from Samsung was in the news for explosion problems.
Samsung Electronics officials in the United States Yesterday announced a remembrance of about 2.8 million washing machines, due to the risk of a blast. The latest issue is another depression in the Company’s status. Reports from the Consumer Product Safety Commission, we heard that during the use of Washing Machine, top of the machine would separate and of course it is a significant risk for customer safety.
According to the latest reports, Samsung has received more than 700 complaints including nine injuries due to a broken jaw. Keeping this in mind, Samsung Electronics is recollecting 34 top models which had sold since 2011. The recalling program is giving offers to consumers that include support for the washers’ top. Customers those who choose this option will receive a free one-year warranty extension.
The second choice is about the discount. If you buy a new machine from Samsung or any other brand, you will get a discount along with the free installation of the new unit. However, the discount is based on the manufacturing date and washing machine model. The Korean electronics company is also giving a further $150 reliability inducement to those consumers who pick a Samsung device.
Responding to this issue, Samsung Electronics America senior vice president and general manager, John Herrington said: “The primary intention behind this recall program is to reduce safety risks in the home and to provide our customers with easy and simple choices.” This problem is only for North America and products outside this region are not affected.
Probably it‘s not a good sign for Samsung for its back to back failures like Note 7 and washing machines. Now Samsung Washing Machines Explode is a new headache to the company. Let’s wait and see how the leading electronics company will overcome this issue.