Telecom minister Manoj Sinha said they are soon launching feedback platform to assess call drops. Direct feedback platform will introduce in next month. Manoj Sinha has given warning to all telecom operators that his ministry will not hesitate to give the penalty if this call drops continuously happens. Mostly this issue is rising between other operators and newcomer’s Reliance Jio
Telecom department formulates various development policies for accelerated growth of telecommunication services. It is also responsible for grant of licenses for various telecom services like Unified Access Service Internet and VSAT service.
Telecom services are one of the important aspects of the country’s development. We have many telecom operators in the country they are Bharat Sanchar Nigam Limited, Tata Docomo, Reliance jio, Airtel, MTNL, Idea, Telenor India, Vodafone, etc.
Recently a meeting was held between all heads of telecom operators and telecom minister. Sinha said there is good progress in the improving connectivity. TRAI also reports call drop situation has improved. TRAI measurement is circle wise. But sometimes call drops will happen, and this is not covered in the report.
He also mentioned “We are forming a platform that will take direct feedback from the people on call drops. Soon we will complete that platform. In past telecoms has submitted a 100 days action plan on the strategy to solve call drop issue. They have committed a setting up of 60,000 base stations and one lakh base stations in a year.
Sinha said, “Till customers are fee of call drops I won’t satisfy”. The platform would ready in next month by that we can easily identify the problems. The operators have gone beyond the 60,000 BTS’ with 61,000 base stations being set up. This is however does not include the reliance jio number. At present have got 965 MHz spectrum.
In the issue of interconnection between reliance jio and other operators the TRAI has suggested the penalty of Rs 3,050 crore on the existing players.