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TRAI Launches Web Portal to Help Users Check Level Of Call Drops

TRAI My speed portal

On 11th of August, Telecom Regulatory Authority of India has started a new portal named as ‘http: //analytics.trai.gov.in’.The web portal is for addressing all the issues regarding call quality and call drops of all the telecom operators operating in the country India.

With the increase in mobile usage from day to day, there is a parallel hike in the number of complaints about the call dropping. TRAI had taken it seriously and had laid the first step to provide user good value for his money.

TRAI Launches the Mobile App for DND Services to Get Rid of Troublesome Calls

This new initiative is meant for providing mobile users with the information about call drop, call quality and network coverage.

During the launch of the web portal, R S Sharma, TRAI Chairman stated that “It is a simple and transparent gateway where mobile users will get data on all parameters of Quality of Services (QoS) including call drops, network coverage or call quality. The data will be accessible in various granularities generally, at a total level and even down to the tower level. Customers, in a given area, can see the quantity of towers around the range, see the call drop rate, and what is the execution of individual service suppliers on various parameters in that area.”

The new website design is so elegant with the usage of good colours. After entering into the portal, you will see three major sections of quality tests from TRAI. MySpeed is the first among the three and Drive Test is the second one, and the third one is Quality of Service (QoS).

With this three sections of quality tests, TRAI is looking forward to implementing more transparent view of the telecommunication companies in India.Of all the three QoS portal plays a significant role in providing information related to the signal strength of the network, call drop rates, the number of network towers in a particular locality and performance of specific network providers in that area.

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So from this time before purchasing a sim card, just visit the portal assess which network would be perfect for the area you are going to stay and select the network.
This portal will be beneficial to both the telecom users as well as the network operators.

Mobile users can track the network and call rate whereas the operators to scrutinise their performance land quality of services. This helps them to improve their service by knowing the issues.

During the Event, Mr Sharma had also announced that TRAI would be soon taking initiative for launching another portal for checking the call quality satisfaction level of the users.

TRAI Launches the Mobile App for DND Services to Get Rid of Troublesome Calls

DND services to get rid of troublesome calls

TRAI Telecom Regulatory Authority of India has developed the mobile application for the smartphone users to control the DND services.

Many users feel uncomfortable with the unwanted calls regarding the telemarketing and other calls. To avoid this user has to send an SMS from the registered mobile number to 1901. But now TRAI has come up with the new mobile application for Android, which can be downloaded from the Google Play store.

This DND (Do Not Disturb) Services Application let the smartphone users to register with their mobile number. Once the registration is done, the users can avoid the unwanted telemarketing and commercial calls/messages. Once the user is registered in the DND and still able to receive the calls/SMS then the user can complain to the respective Telecom service provider.

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The Application is user-friendly and easily navigated with the options. The users can also verify the registration status and the status of the complaints (Calls/SMS). To utilise some of the features/options in the application the user require the internet connection.

When the User installs this application for the first time, the user mobile number is fetched (depending upon the carrier network, user don’t need to enter the mobile number) by the application.

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The user can able to assign the preferences how he would like to receive the Calls/SMS. Preferences like Educational, Health, Consumer Goods and Automobiles, etc.

Frequently Asked Questions FAQs are provided in the application to helping in clarifying the user concerns and for the reference. Finally, the users are set free from the pesky Calls and pesky messages from the telemarketing and other commercial advertisements.

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Currently, the application is available only for the Android users and the IOS application for the Apple devices will be soon release, said by the Telecom Regulatory Authority of India (TRAI) Chairman R.S. Sharma.